How TATA Scaled EV Charging Nationwide with Seamless Operations
Company
Bharat Petroleum Corporation Ltd (BPCL) is a leading government-owned oil and gas company in India, specializing in refining, marketing, and distribution of petroleum products. With a vast network of fuel stations and infrastructure, BPCL plays a key role in the country’s energy sector.
Industry
Oil & Gas Energy
Let’s Take the Next Step
Contact SalesRahul Sharma
TATA Motors
“IONAGE owned up BPCL’s charging network and did everything to keep it on top. Their CMS platform and customer facing app are absolute state-of-art and no other in Industry come even close to them.”
700+ chargers across India, expanding EV access.
10,000+ sessions recorded, showing strong adoption.
60% uptime ensured with continuous improvements.
OBJECTIVES
Scaling EV Charging Across India with Seamless Operations.
Expand Nation wide EV Charging Network
Establish a widespread, accessible charging infrastructure across key highways and urban centers to support the growing EV ecosystem.
Enable Seamless Operations
Ensure smooth charger deployment, efficient network management, and reliable customer support for hassle-free EV adoption.
Scale Efficiently with Technology
Leverage advanced, technology-driven solutions to optimize operations, reduce downtime, and accelerate expansion without logistical challenges.
Challenges
Managing a Large-Scale EV Network with Multiple Vendors.
Limited Visibility into Charger Performance
BPCL needed real-time tracking of charger usage and performance at both the state and individual station levels to optimize operations and address issues proactively.
Managing Multiple Vendors
The company worked with various charging hardware manufacturers, creating operational complexity. A unified system was required to manage different vendors seamlessly.
Lack of Customer Support Infrastructure
As a new entrant in the EV market, BPCL lacked a dedicated support system to handle customer inquiries, troubleshoot charging issues, and assist dealers with charger operations.
OUR Solution
A Fully Integrated, Technology-Driven Approach to Simplify and Scale BPCL’s EV Charging Network.
Mobile SDK for Seamless User Experience
Ionage developed a mobile SDK integrated into BPCL’s app, allowing users to easily locate and use charging stations.
Nexus Platform for Centralized Management
A single platform to track charger performance, manage multiple vendors, and automate financial reconciliation.
End-to-End Network and Customer Support
Ionage handled network operations, dealer coordination, and customer service, ensuring BPCL’s smooth market entry.
Let’s Take the Next Step
Contact SalesKey Products that powered success
Ionage Nexus
Run & Scale Your Charging Network with Confidence
Track utilization, monitor sessions in real-time, and control access
Maximize efficiency and revenue with smarter charging management
Learn More
Ionage FLO
The Charging Marketplace Built for Growth and Scale
Connects fleets and businesses to unlock new revenue opportunities
Scale with tailored charging solutions designed for growth
Learn More
