Design

engineering

Automobile

BPCL eDrive: Driving EV adoption with a scalable network

Company

Bharat Petroleum Corporation Limited is an Indian public sector oil and gas company, headquartered in Mumbai. It is India's second-largest government-owned downstream oil producer, whose operations are overseen by the Ministry of Petroleum and Natural Gas. It operates three refineries in Bina, Kochi and Mumbai. BPCL was ranked 309th on the Fortune Global 500 list of the world's biggest corporations in 2020,and 1052nd on Forbes Global 2000 in 2023. (as per wikipedia)

Industry

Oil & Gas Energy

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“IONAGE owned up BPCL’s charging network and did everything to keep it on top. Their CMS platform and customer facing app are absolute state-of-art and no other in Industry come even close to them.”

Ashwini Kumar

Chief Manager Technology, Bharat Petroleum

No of Chargers : 800+ with in 18 months across 28 states and 8 union territories.

Maintained a 75% charger uptime, underscoring infrastructure reliability.

200000 Sessions catering to 33000 users disbursing 1600913kWh of energy

OBJECTIVES

Scaling EV Charging Across India with Seamless Operations.

Accelerate EV Adoption:

Make electric vehicles more accessible and appealing to consumers through eDrive stores that simplify energy transactions.

Transform Fuel Stations into EV Hubs:

Leverage BPCL’s extensive network of fuel stations to establish convenient and visible EV hubs.

Improve EV Charging Infrastructure:

Enhance the accessibility and convenience of EV charging by integrating charging facilities within eDrive stores.

Challenges

Managing a Large-Scale EV Network with Multiple Vendors.

Charger Utilization Visibility:

Effective monitoring across multiple levels (country, state, regional, and individual location) was needed to manage the charging infrastructure efficiently.

Integration with helloBPCL app:

BPCL aimed to incorporate EV charging within the existing helloBPCL app, preferring this over a standalone white-labeled solution.

Lack of Customer and Infrastructure Support:

The new-energy vertical required a robust support system to handle customer and vendor inquiries, troubleshooting, and maintaining charger uptime.

OUR Solution

A Fully Integrated, Technology-Driven Approach to Simplify and Scale BPCL’s EV Charging Network.

Nexus for Centralized Management:

IONAGE Nexus provided full role-based access control. This allowed for a filtered view of charging data that was tailored to the permissions of various users resulting in efficient management of information across all levels.

Mobile SDK for Integrated Charging:

The Mobile SDK from IONAGE was integrated into the helloBPCL application and readied to be deployed as a stand-alone whitelabelled mobile app.

Comprehensive Customer and Network Support:

IONAGE managed the entire support structure, handling customer, vendor, and dealer inquiries to ensure smooth daily operations, thereby reinforcing BPCL’s position in the EV charging market.

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Key Products that powered success

Ionage Nexus

Run & Scale Your Charging Network with Confidence

Track utilization, monitor sessions in real-time, and control access

Maximize efficiency and revenue with smarter charging management

Ionage APP

Charge Anywhere, Anytime—Hassle-Free!

Charge anywhere—public or private—with one app.

Track, plan, and manage charging with real-time data.

Smarter Charging, Smarter Growth

Our end-to-end solutions help businesses scale effortlessly while ensuring reliability and efficiency. Let’s discuss how we can support your growth.

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